Beijing EFR Laser S&T Co., Ltd.

Add.: The third floor, Building 1, No.15 Guangju Street, Industrial Development Zone, Tongzhou District, Beijing

Zip Code: 101113

Contact person: Mr. Zhang

Tel.: +86-10-64361009

Mobile phone: +86-15901348506

24-hour service hotline: 4008-500-005

Fax: +86-10-64361009

Email: admin1@bjefr.com

QQ: 2850988359

Website: www.bjefr.com

Quality Assurance

1. The Warranty of CL, F, ZS and F-220 Series CO2 laser tube is 180,300,360 and 300 days, respectively.

2. Within the first half of guarantee period from exit-factory date on the label, we replace free of charge if the power is less than 80% of rated power while the users operate according to our manual. The replaced laser tube will have same warranty as new ones. The single transportation freight will be afforded by buyer. When the laser tube structure is damaged or changed, we will not be responsible.

3. During the latter half of the guarantee period, we repair or replace free of charge if the power is less than 75% of rated power while the users operate according to our manual. The replaced or repaired laser tube will have same warranty as the one which buyer purchased first time from us. The single transportation freight will be afforded by buyer. When the laser tube structure is damaged or changed, we will not be responsible.

4. We are not responsible for damage or problems that occur during the incorrect usage and do not fall in line with the instruction books.

5. The quality assurance only applies to returned products that meet the following requirements:
a. The appearance and structure of the laser tube, as well as the certificate, are in good condition.
b. The window is not contaminated, scratched, or cracked.
c. If the intact laser tube being returned is damaged during transportation, EFR is not responsible.

6. If it is discovered the glass laser tube has a broken structure after arrival, please inform us within 7 days. EFR will replace the laser tube for free, though shipping is customer's responsibility. Please note we are not responsible for a case such as this starting on the 8th day.

If we are in charge of delivery, we will carry out on-site inspection and acceptance. We are not responsible for the laser equipment replacement parts that are broken during transportation carried out by the customers.

7. Product standard when leaving the factory

Series Model Rated Power Max. Power
ZN Series CO2 Laser Tube ZN-105 60W ≥75W
ZN-1250 80W ≥95W
ZN-1450 100W ≥120W
ZN-1650 130W ≥150W
ZN-1850 150W ≥180W
ZN-2050 180W ≥200W
ZX Series CO2 Laser Tube ZX-1250 80W ≥95W
ZX-1450 100W ≥120W
ZX-1650 130W ≥150W
ZX-1850 150W ≥180W
F Series CO2 Laser Tube F2 80W ≥95W
F4 100W ≥110W
F6 120W ≥130W
F8 130W ≥140W
F10 150W ≥180W
CL Series CO2 Laser Tube 1200CL 60W ≥65W
1600PL 80W ≥90W

8. The quality warrant is valid for all EFR laser products for medical and industrial use until December 31st, 2015. Items are allowed to be changed afterward, and the changed version will be done to implantation standards. Products delivered before modification are subject to the quality warranty.
a. The quality guarantee is not valid for special products and customized products.
b. It only applies to products used under the standard operations as provided in the instruction manual.
c. CO2 laser tubes in different models should be used with a matched power supply.